Here’s what some satisfied customers have to say
"Jerry's came highly recommended and I brought my MB there for the first time today. I had a great experience with Paul. He provided me with regular updates by phone and provided me with good and fast service. I will definitely come back in the future & highly recommend their service!"
FIVE STAR SERVICE
"I've been bringing my older CLK cab to Jerry's for 3 years. They are terrific at diagnosing problems and recommending the correct procedures. I recently found a great SL. Now Jerry and Crew have two of mine to take care of."
YOU SHOULD BE HERE!
"Bought a used Mercedes in 2001, after bad service experiences with an MB dealer and another MB garage, I found Jerry. He fixed most issues with my car, we decided I could live with a few others. I am now on my 2nd MB and after 15 years, he is still giving me great service and advice."
ALWAYS HERE TO HELP
"I have been a customer of Jerry's for a couple of years now, but it wasn't until my car broke down at the airport about a year ago that I came to appreciate the staff and service here. I had to be towed from the airport at midnight because my car would not go into gear. I called Jerry the next day, and he walked me through how to temporarily adjust my gearbox, so I could drive to get the repairs I needed completed. Otherwise, I would have had to call another tow service the next day. This is just the first example of the exemplary personal service that is represented here. Today, I left to run some errands and when I got back into my car, it would not start.
I called Jerry's and Paul answered the phone. I told him what the symptoms were and he knew immediately what the issue was. He told me to let it cool for 15 to 20 minutes, which I did. It cranked right up, and I headed directly for the shop to have a sensor replaced. It was 4pm. I had also called AAA to come pick me up, and as great as their service is, they said they would not be able to get to me until almost 5pm. So, I tried to crank it up and I took off as fast as I could when it did. I broke down in 5 o'clock traffic 3 times on the way to the shop.
First-responders were the ones that helped me push my car out of the road each time. (Thank you police, city workers, and fire department). Each time I broke down, I updated AAA with an address of where I was. And each time, I sat for at least 15 to 20 minutes waiting. I knew I had to get to the shop before it closed at 6pm on this particular day. I finally made it to the shop with 20 minutes to spare before closing. Luckily, I had called ahead and they had the sensor already available there. So it was a matter of a quick repair and check-over of my car and fluids.
Paul even filled my tires for me because they were low on air. I can't say enough about how important and special this group of servicemen are! They will prioritize your repair depending on your needs. You don't find caring mechanics like this everyday, so believe me, when I say and recommend Jerry's , it is well-meant and from the heart!"
"Jerry's always offers quality service. Whether it is an easy oil change or a 24/7 emergency call, someone will always be available to help a customer. The rates are fair, and the service is great. I recommend Jerry's to any MB owner!"
AMAZING CUSTOMER SERIVCE
"I have been going to Jerry\'s for at least 10 years. During this time Jerry and his team have serviced my E350, and the results have been excellent. I have over 213,000 miles on the car and recently passed it on to my son knowing that the car has been cared for by Jerry\'s. Since passing the E350 on to my son I purchased a low mileage 500SL that is going to Jerry's on Tuesday for it\'s first service with Jerry. I never would have bought the car if Jerry\'s Service was not in town. Jerry and his team of mechanics are the best in the business! Highly recommended!"