FREQUENTLY ASKED QUESTIONS

KEEP YOUR GERMAN VEHICLES IN TOP SHAPE WITH US

Every time a new Mercedes or BMW owner comes to Jerry’s , we welcome another member to the family. Each time a repeat customer comes back to us, we appreciate the continued belief in our services. We know you may have questions regarding our Orlando Mercedes and BMW repair services, which is why we have complied a list of frequently asked questions.

FAQ

Frequently asked questions

What is a factory diagnostic?


A factory diagnostic is when we connect your vehicle’s OBD (on-board diagnostic) system to our computer to thoroughly check for any and all repairs. We use an OE diagnostic system to ensure that your vehicle properly assessed. We offer factory diagnostics for all Mercedes’ cars, SUVs, and trucks in Orlando.




Why does it matter that technicians are ASE certified?


The Automotive Service Excellence board is a non-profit that has trained and recognized technicians for more than 70 years. Jerry’s German Car Service Inc. only employs the best, so that you and your vehicle only receive the best.




Do you only service Mercedes Benz?


We’ve recently added BMW to our list! We’ve been known for our Orlando Mercedes service for more than two decades, but we can now service your BMW vehicles.




Can I buy a new or used Mercedes Benz from you?


We are not a Mercedes Benz dealership, but we can do a pre-inspection for one that you are considering buying or selling. Our team can also advise on any repairs that may be needed.




Do you also repair or install accessories?


We install factory approved accessories. After market accessories are often subpar, but we will assess those on a case to case situation




When can I call?


We love talking to Mercedes and BMW owners and enthusiasts, as well as helping you learn all about this special vehicle. If you’re in or near Oviedo, call us at 407-366-6499 for more information about our services.





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